Booking and Cancellation Terms

Please ensure that you fill in the online   Registration and Acceptance of Risk Form  prior to arrival at the park. 

You will need to do this whether or not you have done this in the past. Please ensure this is done before arrival at the park or you will be turned away. 

COVID 19 STATEMENT

You should not attend the site if within the last 14 days;

  1. you have been infected or shown symptoms of Covid-19
  2. anyone  in your  household has been infected or shown symptoms of Covid-19
  3. anyone in your  household is in the vulnerable or extremely vulnerable categories as defined in the current UK Government advice.

 

Should any of the three points above occur 14 days prior to any future trips to Revolution Bike Park  you will contact Revolution Bike Park  to move your  booking and will not attend the site until you are  14 days clear of any symptoms/no longer have contact with vulnerable individual/s.

During this time we will be more flexible with our cancellation policy and will allow transfers up to 12 midnight the day before  you ride if you develop Covid symptoms or have come into contact with someone who has.  If you need to transfer your booking for this reason, email  [email protected]  before midnight the day before your booking and we will transfer the booking to another day of your choice, subject to availability.  Please note: the midnight limit is based on the time you sent the email so don’t worry if you don’t get an immediate response

Booking changes/cancellations made more than 7 days prior to the uplift day can be transferred to another date within 6 months (subject to availability) free of charge.

Refunds will incur a £5 per person, per day cancellation charge.

Booking changes/cancellations made less than 7 days (but greater than 48 hours) prior to the uplift can be transferred to another date within 6 months (subject to availability) free of charge.

Refunds will incur a £10 per person, per day cancellation charge.

No refunds or transfers will be given for anyone who cancels less than 48 hours before the day or does not arrive on the day.

If for any reason the day is cancelled by the organisers (e.g. due to snow/ice) a full refund will be given. As much notice as possible will be provided but Revolution Bike Park Ltd cannot accept liability for any additional costs incurred.

We require a minimum number of riders in order to run the day and reserve the right to cancel the uplift if the minimum number is not reached. A full refund will be given in such circumstances and Revolution Bike Park Ltd cannot accept liability for any additional costs incurred.

Please note wind and rain conditions do not affect the uplift service and we will not cancel for these conditions.