Terms and Conditions

Please ensure that you fill in the online  Registration and Acceptance of Risk Form  prior to arrival at the park. 

Please ensure this is done before arrival at the park to ensure a smooth sign in procedure. 

COVID 19 STATEMENT

You should not attend the site if:

  1. you have been infected or shown symptoms of Covid-19
  2. anyone  in your  household has been infected or shown symptoms of Covid-19
  3. anyone in your  household is in the vulnerable or extremely vulnerable categories as defined in the current UK Government advice.

During this time we will be more flexible with our cancellation policy and will allow transfers up to 12 midnight the day before  you ride if you develop Covid symptoms or have come into contact with someone who has.  If you need to transfer your booking for this reason, email  info@revolutionbikepark.co.uk  before midnight the day before your booking and we will transfer the booking to another day of your choice, subject to availability.  PLEASE CHECK THE AVAILABILITY CALENDAR AND PROVIDE US WITH A FURTHER DATE WHEN YOU EMAIL. Please note: the midnight limit is based on the time you sent the email so don’t worry if you don’t get an immediate response. 

Cancellation Policy - If you have to cancel

8 days or more before booked date

Booking changes/cancellations made more than 7 days prior to the uplift day can be transferred to another date within 6 months (subject to availability) free of charge. Please advise us of a suitable available date when emailing us to tell us about your transfer. 

Refunds will incur a £5 per person, per day cancellation charge.

Between 7 days and 48 hours before booked date

Booking changes/cancellations made less than 7 days (but greater than 48 hours) prior to the uplift can be transferred to another date within 6 months (subject to availability) free of charge. Please advise us of a suitable available date when emailing us to tell us about your transfer. 

Refunds will incur a £10 per person, per day cancellation charge.

48 hours or less before booked date

No refunds or transfers will be given for anyone who cancels less than 48 hours before the day or does not arrive on the day.

If We Have to Cancel

If for any reason the day is cancelled by the organisers (e.g. due to snow/ice) a full refund will be given. As much notice as possible will be provided but Revolution Bike Park Ltd cannot accept liability for any additional costs incurred.

We require a minimum number of riders in order to run the day and reserve the right to cancel the uplift if the minimum number is not reached. A full refund will be given in such circumstances and Revolution Bike Park Ltd cannot accept liability for any additional costs incurred.

Please note  rain  does  not affect the uplift service and we will not cancel for these conditions.

Security and Privacy

No 3rd parties – your details are confidential and will not be passed to any third parties.

We do not hold your payment details on file, all sensitive information is processed via PayPal, a proven safe payment provider.

If you have any queries or need any further information please contact: info@revolutionbikepark.co.uk.

Revolution Bike Park Ltd reserves the right to change these Terms and Conditions at any time.

 

Bike Hire Terms and Conditions

Bike hire is available on a daily rate from 10am till 4pm and is priced as follows:

Payment Terms

Payment must be made in advance of hire. 

ID

Photographic ID must be left with Revolution Bike Park Ltd for the term of the hire, and will be returned when the hire is complete. 

Hire Bike Return

All Hire bikes must be returned by 16:30 and must be cleaned/jetwashed.

Late returned bikes will be subject to a late returns fee of £30.00 per hour, charged per ¼ hour.

Protective Equipment Hire Terms